![]() ![]() Do your research about complaints filed against McAfee and you will have all the proof you need to not do business them. McAfee is playing the numbers game of stacking accounts to make it seem like they have more business than they do, but look closer to those accounts and you will find that a lot of them are inactive. You don't have to take my advice about not doing business with McAfee, but take my advice to protect yourself and screenshot/print every time you go into your account pay using a prepaid card and set up an email address just for McAfee (trust me they will harass you about doing business with them). McAfee will draft your account from those extremely high fees, without a renewal draft notice, more than 30 days before the fee is due to come out. ![]() McAfee will take every system that you have ever installed their program on, even when you have removed them from your account, overcharge you. McAfee will keep you on the chat and/or phone for over 2 hours trying to argue you down that why they can't cancel your account or even change the address on your account, which is needed because they will harass you about an inactive account. I decided to go ahead and call them back on Wed because I wanted it on the record about their poor customer service practices and wouldn't you know it, the junk emails have stopped! Imagine that! Thanks for selling my email address McAfee, I hope I never have to contact you for assistance again. It was also extremely coincidental that I began to get *slammed* with junk and crap emails the very next day to the tune of nearly 50 in 3 days starting the day after I refused their first call (Sunday 7 May). ![]() They called back several more times before leaving me another message and also sent me several emails. However, when I listened to the message, it was nothing but breathing. They called back again immediately and a message was then left. I ignored the call and let it go to voicemail but no message was left. She asked if someone could call me to assist me and I told her NO, I didn't have time to speak to anyone. I again provided her with the information about what assistance I needed and it was then she told me she was unable to help me because she was "technical support" and not "customer service". ![]()
0 Comments
Leave a Reply. |